(c) Institute of Chartered Accountants of Scotland. Contact ICAS for permission to reproduce this article., Soft Skills

When business relationships turn bad

By Chris Sheedy From associations between staff and their industry partners in Big Four firms to interactions between accountants and clients in small public practices, the entire accounting industry is built on relationships. How then, does an accounting business ensure those relationships never turn bad? And how do they recognise it when they do? Leadership… Read More When business relationships turn bad

(c) Chartered Accountants Australia and New Zealand. Contact Chartered Accountants Australia and New Zealand for permission to reproduce this article., Soft Skills

Hard demand for soft skills

Accountants facing digital disruption should be brushing up on their “soft skills” to raise their job market appeal. By Ben Power Search giant Google was founded by two computer scientists, Sergey Brin and Larry Page, and algorithms drive its search business. But in 2013 Google decided to analyse its hiring practices. As reported by the… Read More Hard demand for soft skills

(c) Hong Kong Institute of Certified Public Accountants. Contact HKICPA for permission to reproduce this article., Soft Skills

Soft skills and your future as an accountant

By Peter Nixon When I first moved to Hong Kong more than 20 years ago to manage audits at one of the Big Four firms (then six), I was struck by the difference in importance attributed to leadership and development as compared with Canada where I started my career, Switzerland where I refined my international… Read More Soft skills and your future as an accountant

(c) Chartered Professional Accountants of Canada. Contact CPA Canada for permission to reproduce this article., Soft Skills

How to handle difficult co-workers

In today’s workplace, we need to get along with a wide variety of colleagues—and some of them, frankly, aren’t so peachy. Learn how to make the most of a difficult situation. It’s a fact of life that not everyone plays nicely in the sandbox. Given the mix of different personalities, work styles and varying responses… Read More How to handle difficult co-workers

(c) Hong Kong Institute of Certified Public Accountants. Contact HKICPA for permission to reproduce this article., Soft Skills

How to lead effective meetings

by Cecilia Yam Meetings are always named as the top time waster in the office. However, that is largely due to how they are conducted. When conducted effectively, meetings disseminate valuable information, increase workplace communication, and boost morale and productivity. In the last year, the Institute’s Practice Review Committee reviewed and discussed over 200 practice… Read More How to lead effective meetings

(c) Chartered Professional Accountants of Canada. Contact CPA Canada for permission to reproduce this article., Careers, Soft Skills

Let’s hear it for the boss

By Stacy Lee Kong No one wants to be a subpar manager. Here’s how to up your game and be a standout boss. When Ilana Zeidel, a tax accountant at a mid-sized Toronto firm, was promoted to a management role for the first time, there were tricky moments. “At first it was a bit awkward… Read More Let’s hear it for the boss